Terms of Service

These Terms of Service govern your use of the website located at https://lootlink.co.uk and any related services provided by LootLink LTD.

By accessing https://lootlink.co.uk, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by LootLink LTD.

We, LootLink LTD, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

These Terms of Service were last updated on 29 January 2024.

Participation Eligibility

Welcome to LootLink LTD, a platform where you can engage in gaming competitions Our competitions are open to individuals who are 18 years of age or older, and residing in Great Britain (England, Scotland, and Wales). Participants must provide accurate and current contact details, including a valid email address and telephone number, for purposes such as notifying winners, publicising winners’ details on our website in accordance with our Privacy Policy, and displaying draw numbers on our social media platforms. To uphold the integrity of our live draws, only the names of entrants will be displayed.

Limitations of Use

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

  • modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
  • remove any copyright or other proprietary notations from any materials and software on this website;
  • transfer the materials to another person or "mirror" the materials on any other server;
  • knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service LootLink LTD provides;
  • use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
  • use this website or its associated services in violation of any applicable laws or regulations;
  • use this website in conjunction with sending unauthorised advertising or spam;
  • harvest, collect, or gather user data without the user’s consent; or
  • use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

Intellectual Property

  • 1.1. You will retain ownership of all intellectual property rights (including copyright) in your entry, but you agree to grant us a licence to use it for any purpose connected to this promotion.
  • 1.2. The licence will last for the duration of the relevant intellectual property right and includes the right for us to:
    • 1.2.1.edit or modify your entry (including resizing, adjusting the colour and adding elements such as text);
    • 1.2.2.adapt it or incorporate it into other materials;
    • 1.2.3.sub-licence it to third parties or companies in our group to use for the purposes described in these Terms; and
    • 1.2.4.republish it (or any version modified in the way described above) on any media anywhere in the world.
  • 1.3. You confirm that your entry:
    • 1.3.1.is your own original work and does not breach any third party’s intellectual property rights (for example, by including a company’s trade mark without permission);
    • 1.3.2.is not defamatory, offensive, threatening, discriminatory, distasteful, pornographic or illegal;
    • 1.3.3.can be submitted to us and used without breaching any contractual obligation to any person; and
    • 1.3.4.does not contain anything which may be confidential or commercially sensitive.
  • 1.4. If your entry contains photographs or video images of people, you must ensure that you inform them that you intend to use the material for the purposes of this promotion and obtain their consent.
  • 1.5. We may ask you for evidence of any such consent and reserve the right to disqualify your entry if you are unable to provide it or if we have doubts about its adequacy.
  • 1.6. You are not entitled to any fees for granting the licence and you are not entitled to terminate it unless we agree in writing.
  • 1.7. The intellectual property rights in the Website and in any text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from the Website (Content) are owned by us and our licensors.
  • 1.8. We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means, for example, that we remain owners of them and are free to use them as we see fit. 1.9. Nothing in these Terms grants you any legal rights in the Website or the Content other than as necessary for you to access it. You agree not to adjust, try to circumvent or delete any notices contained on the Website or the Content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the Website or the Content. 1.10. Trade marks: LootLink is our trademark. Other trade marks and trade names may also be used on the Website or in the Content. Use by you of any trade marks on the Website or in the Content is strictly prohibited unless you have our prior written permission.

User-Generated Content

You retain your intellectual property ownership rights over content you submit to us for publication on our website. We will never claim ownership of your content, but we do require a licence from you in order to use it.

When you use our website or its associated services to post, upload, share, or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide licence to use, distribute, modify, run, copy, publicly display, translate, or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and our Privacy Policy.

The licence you grant us can be terminated at any time by deleting your content or account. However, to the extent that we (or our partners) have used your content in connection with commercial or sponsored content, the licence will continue until the relevant commercial or post has been discontinued by us.

You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences and our Privacy Policy.

Registration and Payments

To access and participate in the gaming competitions offered by LootLink LTD, customers are required to create an account on our platform. All information provided during the registration process must be accurate and current. Customers are responsible for updating their details as needed. The security and confidentiality of your account rest with you, and you are fully accountable for all activities conducted under your account. Should you suspect any unauthorised access to your account, it is imperative that you notify us immediately. LootLink LTD will not be liable for any loss or damage arising from your failure to secure your account information.

Upon creating your account, you will be asked to provide financial details pertinent to your chosen payment method. This may include, but is not limited to, providing credit card details or other payment service information. For each entry into our competitions, a fee is required, except in instances where a free entry method is available. Your payment details are used exclusively for processing the entry fee.

LootLink LTD operates under a strict no-refund policy. Refunds will not be issued under any circumstances. This includes situations where an entrant is disqualified, becomes ineligible after entry, or in the event of any changes to the eligibility criteria post-entry. Participants must review and understand these terms prior to entering our competitions, as entry fees are non-refundable regardless of the outcome or any subsequent changes in circumstances.

Free Entry Method

LootLink LTD offers a no-cost entry option for our competitions, providing an alternative to paid participation. This option requires participants to send a handwritten postcard via post, detailing their choice of competition, the answer to its specific question, and their personal information including full name, date of birth, postal and email addresses, contact number, and agreement to our Terms of Service.

Each participant is entitled to one free entry per postcard per competition. This approach aligns with legal standards, exempting our competitions from gambling classifications under the Gambling Act 2005. Entries should be addressed to LootLink LTD at the provided postal address.

For Instant Win Competitions, valid free entries will result in a site credit coupon sent to the participant’s registered email, which must be used on our website to complete the competition entry

All entries must be sent to: LOOTLINK LTD, Unit A, 82 James Carter Road, Mildenhall, Suffolk, IP28 7DE, United Kingdom.

Postal entries received while the competition is open will be entered into the random draw and will be treated exactly the same as a paid entry.

Participants are required to enter the competitions personally. The use of automated or robotic entries, or attempts to enter multiple times through various identities or methods, will result in immediate disqualification. Entrants must ensure compliance with their local laws, acknowledging that LootLink LTD is not responsible for any unlawful participation. If there is any doubt regarding the legality of participation, it is advised to cease use and consult local authorities. Participants should understand that their payment for entry does not guarantee winning, and decisions to enter should be made after careful consideration and, if necessary, legal consultation.

Disclaimer and Limitations of Liability

LootLink LTD provides its website and the materials contained therein on an ‘as is’ basis. While we strive to provide a high-quality service, we make no warranties, either expressed or implied, to the fullest extent permitted by law. This disclaimer includes, but is not limited to, the negation of any implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property rights, or other violation of rights.

To the maximum extent permitted by law, we shall not have any liability to you or any Winner in connection with or arising from any Draw howsoever caused, including costs, expenses, damages and any other liabilities, provided that nothing in this clause shall limit our liability for personal injury or death caused by our negligence. Our total maximum aggregate liability to each Winner shall be limited to the total value of any one Prize. Our total maximum aggregate liability for non-winners shall be limited to the amount paid to enter the Draw.

Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any: (a) losses that were not foreseeable to you and us when these Terms were formed; (b) losses that were not caused by any breach on our part; (c) business losses; and (d) losses to non-consumers It is important to note that our competitions and the prizes offered are subject to change, and LootLink LTD does not guarantee the availability or quality of any prize. Participants enter at their own risk and should understand that there are inherent risks associated with online competitions.

Furthermore, LootLink LTD is not responsible for any content posted by users on our website, including but not limited to comments, reviews, or forum posts. Users are solely responsible for the content they post and the consequences thereof.

The limitations of liability set forth above are fundamental elements of the basis of the agreement between LootLink LTD and its users. Some jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have additional rights.

Prize Validation and Distribution

LootLink LTD is committed to a transparent and fair prize allocation process. To ensure this, we have established a set of criteria that must be met before any prize can be awarded. The validation process begins with confirming the winner’s compliance with our Terms of Service, including the maintenance of a validly registered account on our platform.

A crucial part of this process is the verification of the winner’s identity and age, as we are dedicated to adhering to legal age restrictions. We require proof of identity and age to confirm eligibility for prize receipt. Prizes are not awarded to individuals under the age of 18. In situations where identity or age is in question, we reserve the right to withhold the prize until satisfactory documentation is provided.

In our efforts to uphold the integrity of our competitions, we are vigilant against fraudulent activities. Should there be any suspicion of fraud in relation to a competition entry or win, LootLink LTD may defer the awarding of the prize pending further investigation. If necessary, we may allocate the prize to a legally authorised representative of the winner, upon presentation of appropriate authorisation.

Additionally, LootLink LTD holds the right to cancel any competition for reasons such as compliance issues or unforeseen circumstances. In the event of cancellation, all participants will receive a full refund of their entry fees, as we believe in equitable treatment of all our customers.

A competition hosted by LootLink LTD will conclude when all advertised tickets are sold, or when the specified competition end date and time is reached. If there are unsold tickets at the Competition closing date and time, the draw will still proceed as planned without extending the competition end date and time. However, under certain circumstances, we may opt to bring the competition end date and time forward as part of a promotional activity. In such cases, the new earlier competition end date and time will be definitive and will not be subject to extension.

Digital Communications and Prize Accuracy

At LootLink LTD, we understand that digital competitions may face technical issues. While we take every reasonable step to ensure smooth operation, we cannot be held responsible for disruptions caused by technical failures or internet connectivity issues. These challenges, however, do not diminish our commitment to fair play and accuracy in prize allocation.

In the event of a prize being incorrectly awarded due to technical or human errors, we reserve the right to rectify the situation. This includes the reclamation and reassignment of the prize to the rightful winner. Participants who inadvertently receive a prize must return it or compensate LootLink LTD, aligning with our ethos of fairness and integrity.

We aim for our software and website to perform across various devices and browsers. Nonetheless, it is the entries correctly registered in our systems that qualify for competition. LootLink LTD is committed to transparency and cannot be held liable for entries missed due to technical malfunctions.

Winner Selection Process

LootLink LTD employs a transparent and fair system for selecting winners in our competitions. Participants who correctly answer the Competition Question are entered into a random draw. Details of eligible entrants are published on our website before the live draw, which is conducted using a random number generator and broadcast live on social media. Should any issues arise during the draw, we reserve the right to conduct it again or use an alternative method to ensure fairness.

Winners are notified soon after the draw, and we aim to dispatch prizes within seven days. For Instant Win Competitions, winners are determined through a pre-defined random process and informed via email with claim instructions. We emphasise that winners must claim their prizes personally. For cash prizes, a direct transfer is made to the winner’s bank account. Details of prize collection or delivery are available on our website. Winners may be invited to participate in promotional activities; however, this is optional and with the winner’s consent. In instances where we cannot contact a winner due to incorrect contact details, or if they are disqualified for non-compliance with our terms, the prize may be forfeited and awarded to an alternate winner.

Prize Details and Warranty

At LootLink LTD, each competition’s prizes are clearly described on the specific competition pages of our website. We endeavour to provide accurate descriptions and ensure that all non-cash prizes are available as listed. However the Promoter reserves the right to substitute the prize for one of cash of equivalent value.

Regarding warranties, prizes issued by LootLink LTD do not come with a direct warranty from us. For prizes that carry a manufacturer’s warranty, it is the responsibility of the winners to address any warranty claims with the manufacturer. LootLink LTD does not provide any guarantee regarding the value or condition of any prize. Participants are encouraged to consider all aspects of the competition and prizes before entering.

Delivery of Prizes

Delivery of the Prize to the Prize Winner’s home address as stated on their account in Great Britain is free.

Once a prize is delivered or collected, its safekeeping and any subsequent damage or loss become the sole responsibility of the recipient. LootLink LTD ensures that prizes are dispatched with due care but cannot be held responsible for any issues that arise after the prize has been handed over to the winner.

Voucher Use Policy

LootLink LTD issues vouchers for store credit or discounts, detailed on our website. Each Voucher is redeemable once within its redemption period. Unredeemed vouchers expire without reimbursement after this period. Voucher use must be lawful and honest. If issues arise, participants should contact us immediately. Misuse or fraudulent redemption may lead to legal action, and the commercial trade or reproduction of vouchers is prohibited. Each voucher has a unique code that becomes invalid post-redemption. All communications regarding vouchers will be electronic. We send notices to the email address given by participants at entry.

Accuracy of Materials

The materials appearing on our website are not comprehensive and are for general information purposes only. LootLink LTD does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website. You should not rely solely on the said materials to make decisions, we advise you to consult other, more complete sources of information. You are solely responsible for the strict reliance on the materials posted on our website. We have the right to change the information on our website without prior notice and users are responsible for monitoring said changes.

Additional Tools

Please note that our website may include third-party tools which are outside of our control. The access to said tools is provided on an ‘as is’ basis with no warranties, expressed or implied, and without any endorsement. We are not liable for the use of the third-party tools provided on our website. You are solely responsible for any risks associated with using said tools, we recommend reading the relevant third-party provider’s Terms of Service. LootLink LTD has the right to offer new third-party tools in the future.

Links

LootLink LTD has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by LootLink LTD of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

Inaccuracies and Mistakes

Please note that any content available on our website may contain typographical errors, inaccuracies, or mistakes related to the service’s description, pricing, promotion, and availability. We have the right to cancel or update any existing services should any information provided by us be proven inaccurate. Said information can be amended at any time without prior notice. Please note that we are not obligated to clarify any of the information related to our website and service, including pricing information, except as required by law.

Participant Privacy and Data Use

At LootLink LTD, we respect the privacy of our competition entrants. By participating, entrants consent to our collection, storage, and use of personal information provided. This data is essential for managing the competition, distributing prizes, and informing participants about future events in line with our Terms of Service. While we value privacy, legal obligations may require us to share participant details with regulatory bodies like the Advertising Standards Authority, especially to validate the fair conduct of our competitions and prize awards.

In the course of preventing fraud or complying with legal, financial, or regulatory requirements, we might disclose personal data to relevant third parties. Entrants need to understand that withdrawing their data from our database means withdrawing from the competition, as this prevents us from contacting winners. For those preferring not to receive promotional communications, they can opt-out by contacting us at admin@lootlink.co.uk.

Right to Terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.

Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Entire Agreement

These Terms of Service and any policies or operating rules posted by us on the website or with respect to the website constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Service shall not operate as a waiver of such right or provision. These Terms of Service operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.

If any provision or part of a provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Service and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms of Service or use of the website. You agree that these Terms of Service will not be construed against us by virtue of having drafted them. You hereby waive any and all defences you may have based on the electronic form of these Terms of Service and the lack of signing by the parties hereto to execute these Terms of Service.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Great Britain. You irrevocably submit to the exclusive jurisdiction of the courts in that location.

Competition Integrity and Dispute Resolution

LootLink LTD reserves the right to disqualify any entry that is suspected of fraudulent behaviour. Any misuse of the website, including fraudulent activities, may lead to permanent account suspension. Competitions and all associated activities are governed by English Law.

DISPUTES

  • We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us, please contact us as soon as possible using the contact details set out on our Website.
  • If a dispute cannot be resolved or you are unhappy with the outcome, you may want to use alternative dispute resolution (ADR). ADR is a process for resolving disputes between you and us that does not involve going to court.
  • If you do not wish to use ADR or are unhappy with the outcome of ADR, you can still bring court proceedings.
  • The laws of England and Wales will apply to these Terms. If you want to take court proceedings, the relevant courts of England and Wales will have exclusive jurisdiction in relation to these Terms.

RIGHTS OF THIRD PARTIES

No one other than a party to these Terms has any right to enforce any of these Terms.